Terms and conditions
Last updated on 16 May 2025
Privacy Policy
In our privacy policy we disclose all of the ways we gather, use, disclose
and manage Client data, and how we fulfill legal requirements to protect Client privacy.
Effective
date: 08 May 2025
Perron Vienne Ltd ("us", "we", or "our")
operates the Seven mobile application (hereinafter referred to as the "Service").
This
page informs you of our policies regarding the collection, use and disclosure of personal data when you
use our Service and the choices you have associated with that data.
We use your data to provide
and improve the Service. By using the Service, you agree to the collection and use of information in
accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this
Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
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Service. Service is the Seven mobile application
operated by Perron Vienne Ltd
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Personal Data. Personal Data means data about a living individual who
can be identified from those data (or from those and other information either in our possession
or likely to come into our possession).
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Usage Data. Usage Data is data collected automatically and is either
generated by the use of the Service or from the Service infrastructure itself. For example, the
duration of a page visit is categorized as Usage Data.
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Data Controller.Data Controller means the natural or legal person who
(either alone or jointly or in common with other persons) determines the purposes for which and
the manner in which any personal information are, or are to be, processed.For the purpose of
this Privacy Policy, we are a Data Controller of your Personal Data.
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Data Processors (or Service Providers). Data Processor (or Service
Provider) means any natural or legal person who processes the data on behalf of the Data
Controller.We may use the services of various Service Providers in order to process your data
more effectively.
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Data Subject (or User). Data Subject is any living individual who is
using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to
provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you ("Personal Data").
Personally identifiable information may include, but is not limited to:
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Email address
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First name and last name
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Phone number
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Address, State, Province, ZIP/Postal code, City
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Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may opt out of receiving
any, or all, of these communications from us by following the unsubscribe link or the instructions
provided in any email we send.
Usage Data
When you access the Service with a mobile device, we may collect certain
information automatically, including, but not limited to, the type of mobile device you use, your mobile
device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile
Internet browser you use, unique device identifiers and other diagnostic data ("Usage
Data").
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our
Service and we hold certain information.
Cookies are files with a small amount of data which may
include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on
your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and
track information and to improve and analyse our Service.
You can instruct your browser to refuse
all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Service.
Examples of Cookies we use:
-
Session Cookies. We use Session Cookies to operate
our Service.
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Preference Cookies. We use Preference Cookies to
remember your preferences and various settings.
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Security Cookies. We use Security Cookies for
security purposes.
Use of Data
Perron Vienne Ltd uses the collected data for various purposes:
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To provide and maintain our Service
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To notify you about changes to our Service
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To allow you to participate in interactive features of our Service
when you choose to do so
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To provide customer support
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To gather analysis or information used to improve our Service
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To monitor the usage of our Service
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To detect, prevent and address technical issues
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To provide you with news, special offers and general information
about other goods, services and events which we offer that are similar to those that you have
already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection
Regulation (GDPR)
If you are from the European Economic Area (EEA), the legal basis for
collecting and using the personal information described in this Privacy Policy depends on the Personal
Data we collect and the specific context in which we collect it.
Perron Vienne Ltd may process
your Personal Data because:
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We need to enter into a contract with you
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You have given us permission to do so
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The processing is in our legitimate interests and it is not
overridden by your rights
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For payment processing purposes
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To comply with the law
Retention of Data
Perron Vienne Ltd will retain your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to
the extent necessary to comply with our legal obligations (for example, if we are required to retain
your data to comply with applicable laws), resolve disputes and enforce our legal agreements and
policies.
Perron Vienne Ltd will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data is used to strengthen the
security or to improve the functionality of our Service, or we are legally obligated to retain this data
for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you
are located outside United Kingdom and choose to provide information to us, please note that we transfer
the data, including Personal Data, to United Kingdom and process it there.
Your consent to this
Privacy Policy followed by your submission of such information represents your agreement to that
transfer.
Perron Vienne Ltd will take all the steps reasonably necessary to ensure that your data
is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data
will take place to an organisation or a country unless there are adequate controls in place including
the security of your data and other personal information.
Disclosure of Data
Business Transaction
If Perron Vienne Ltd is involved in a merger, acquisition or asset sale, your
Personal Data may be transferred. We will provide notice before your Personal Data is transferred and
becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Perron Vienne Ltd may be required to disclose
your Personal Data if required to do so by law or in response to valid requests by public authorities
(e.g. a court or a government agency).
Legal Requirements
Perron Vienne Ltd may disclose your Personal Data in the good faith belief
that such action is necessary to:
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To comply with a legal obligation
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To protect and defend the rights or property of Perron Vienne Ltd
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To prevent or investigate possible wrongdoing in connection with the
Service
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To protect the personal safety of users of the Service or the
public
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To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of
transmission over the Internet or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute
security.
Your Data Protection Rights under the General Data Protection Regulation
(GDPR)
If you are a resident of the European Economic Area (EEA), you have certain
data protection rights. Perron Vienne Ltd aims to take reasonable steps to allow you to correct, amend,
delete or limit the use of your Personal Data.
If you wish to be informed about what Personal
Data we hold about you and if you want it to be removed from our systems, please contact us. Our contact
details are found in the Section entitled, “Contact Us”.
In certain circumstances, you have the
following data protection rights:
-
The right to access, update or delete the information we have
on you. Whenever made possible, you can access, update or request deletion of your
Personal Data directly within your account settings section. If you are unable to perform these
actions yourself, please contact us to assist you.
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The right of rectification. You have the right to
have your information rectified, if that information is inaccurate or incomplete.
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The right to object. You have the right to object to
our processing of your Personal Data.
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The right of restriction. You have the right to
request that we restrict the processing of your personal information.
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The right to data portability. You have the right to
be provided with a copy of the information we have on you in a structured, machine-readable and
commonly used format.
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The right to withdraw consent. You also have the
right to withdraw your consent at any time where Perron Vienne Ltd relied on your consent to
process your personal information.
Please note that we may ask you to verify your identity before responding to
such requests.
You have the right to complain to a Data Protection Authority about our
collection and use of your Personal Data. For more information, please contact your local data
protection authority in the European Economic Area (EEA).
Service Providers
We may employ third-party companies and individuals to facilitate our Service
("Service Providers"), provide the Service on our behalf, perform Service-related services or
assist us in analysing how our Service is used.\
These third parties have access to your Personal
Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other
purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of
our Service.
Google Analytics
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You may opt-out of certain Google Analytics features through
your mobile device settings, such as your device advertising settings or by following
the instructions provided by Google in their Privacy Policy:
https://policies.google.com/privacy?hl=en
Firebase
-
You may opt-out of certain Firebase features through your
mobile device settings, such as your device advertising settings or by following the
instructions provided by Google in their Privacy Policy:
https://policies.google.com/privacy?hl=en
Payments
We provide Professional Services via our mobile app.
We use third-party services (payment processors) for payment processing.
We do not store your Payment Method (e.g. credit card) details. That information is encrypted
and provided directly to our third-party payment processor (
www.stripe.com)
whose use of your personal information is governed by their Privacy Policy (
Stripe Privacy Policy)
Payment processors adhere to the standards set by the
Payment Card Industry Data Security Standard
(PCI-DSS) as managed by the
PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and
Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processor we work with is:
Transaction Mandate
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Charges initiated by us When you first set up a Payment Method on Registration, you agree to
the Service being able to charge for Services against that Payment Method at a later time in
what are known as merchant-initiated transactions (MIT). Merchant-initiated transactions require
an agreement (also known as a mandate) between you and us (Perron Vienne Ltd)
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Timing of Charges: Under this Transaction Mandate, you agree to us charging your Payment Method at the end of every
Session in the Service; that is, after the completion of a job.
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Tutoring Services: The amount charged is calculated in accordance with our quoted Rates,
listed in the Pricing section of
our Students page.
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Building & Domestic Services: The amount charged is based on the quote you received and
accepted before initiation of the job.
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Pre-authorization of Charges: Under this Transaction Mandate, you agree to us pre-authorizing a charge to your Payment Method
before a work Session begins; that is, after accepting a quote, but before attending to a job.
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In a pre-authorized transaction, we separate payment authorisation and payment capture to create a charge now, but capture funds later.
Such pre-authorizations will appear on your card transaction lists as transactions "Pending"
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Tutoring Services: The amount pre-authorised is the charge for an hour of tutoring, calculated in accordance with our quoted Rates,
listed in the Pricing section of
our Students page.
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Building & Domestic Services: The amount pre-authorised is based on, and will not exceed, the quote you received and accepted during
your call with the Service Provider in our app.
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Cost of Materials: We charge for the Materials required for our Services on the day we buy them or on the following day.
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Building Services: The Professional carrying out your Service will let you know when he is about to purchase materials
and will give you an estimate of the cost.
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Domestic Services: We charge for the Materials we supply for Standard Cleaning Services after the Standard Cleaning job is complete.
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Tutoring Services: There are no costs associated with the Study Materials used in a lesson.
When registering with the Service and setting up your Payment Method, you will be asked to opt
into this Transaction Mandate, through which you give us permission to process payments in the way
described
Links to Other Sites
Our Service may contain links to other sites that are not operated by
us. If you click a third-party link, you will be directed to that third party's site. We
strongly advise you to review the Privacy Policy of every site you visit.
We have no
control over and assume no responsibility for the content, privacy policies or practices of any
third-party sites or services.
Children's Privacy
We do not knowingly collect personally identifiable information from
anyone under the age of 18. If you are a parent or guardian and you are aware that your Child
has provided us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from children without verification of parental consent, we take steps to remove
that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify
you of any changes by posting the new Privacy Policy on this page.
We will let you know
via email and/or a prominent notice on our Service, prior to the change becoming effective and
update the "effective date" at the top of this Privacy Policy.
You are advised
to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact
us by email:
hello@seven7.co
